Legal

Privacy Policy

Aklimate Limited's registered office is at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ and we are a company registered in England and Wales under company number 12986327. We are registered on the Information Commissioner's Office Register, and act as the data processor when processing your data. Our designated Data Protection Officer/Appointed Person is Will Taylor who can be contacted at will@getaklimate.com.

Thank you for choosing to be part of the community at Aklimate Ltd, trading as Aklimate ("Aklimate", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@getaklimate.com.

When you visit our website www.getaklimate.com ("the Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

What information do we collect?

Personal information you disclose to us

Aklimate Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:

  • We collect your personal data as credentials for accessing our carbon emissions measurement application

The personal data that we collect from is:

  • Name
  • Business Name
  • Business Email

Other (non-personal) information you disclose to us

As part of the service we provide through the Aklimate application, you may choose to disclose business and operational information. We will only use this for the purposes of calculating your carbon emissions and for the other services that we provide to you. We will never share the raw data. As set out in our Terms and Conditions, you may agree for us to share the carbon emissions data in an aggregated format with other parties.

The other data that you disclose may include (but not limited to):

  • Expenditure
  • Revenue
  • Business Travel
  • Commute
  • Investments

Information automatically collected

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data
  • Device Data
  • Location Data

Your Rights

You have the right to access any personal information that Aklimate ltd processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Aklimate ltd uses third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

  • Aklimate Limited
  • Platform.sh – Used for hosting our platform

Safeguarding Measures

Aklimate Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

  • Measures such as SSL, TLS, encryptions, pseudonymisation, restricted access, IT authentication, firewalls, anti-virus/malware

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Aklimate ltd, however, as this information is required for us to provide you with our services we will not be able to offer some/all our services without it.

Legitimate Interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

We use the legitimate interests’ legal basis for processing your business name, address and contact details and have identified that our interests are providing goods and services via contract.

How Long We Keep Your Data

Aklimate Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Where we rely on your consent for processing special category data, we will obtain your explicit consent through opt in to our website. You can modify or withdraw consent at any time, which we will act on immediately, unless there is a legitimate or legal reason for not doing so.

Lodging A Complaint

Aklimate Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Get in touch

info@getaklimate.com

71-75, Shelton Street

Covent Garden, London

England, WC2H 9JQ

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